Privacy Policy

Quotes and Messages

When visitors leave messages and quote requests on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

Your data is for the use of Pebblemagic only. We use it for customer contact and billing only. We share customer data with no other company or individual.

How long we retain your data

Your data and its metadata are retained whilst you remain a customer of Pebblemagic Ltd. This is so we can recognise and approve any follow-up requests automatically instead of holding them in a queue till we can re-obtain your data.

For users that request quotes or information (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information. This data is purged from the website and emails when requested by the customer, every 5 years if data belongs to a person who is are no longer a customer or if we choose to do so at anytime.

What rights you have over your data

If you have an account with us, or have left comments on our website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.