Contact / Quotes Procedure
Contact / Quotes Procedure. How to get in touch?
1. Fill in the contact / quotes form or call us?
On most pages you will find a contact form which you need to complete in full providing as much detail as possible.
There is also a contact page on the website. A link is found in the menu bar at the top of each website page.
Alternatively you may call us on 07500 728247.
2. Using the details in your contact form we will ring you.
We try to ring you back within 48 hours but this can be dependant on:
– Your availability
Using the information on your form our quotes/ contact person will identify himself. So you can be assured that you are speaking to Pebblemagic Ltd.
Exact quotes cannot be given over the phone. A qualified person will attend your premises to provide a free and exact quote, at an agreed time. Quotes over the phone are only estimates till a qualified person has been able to asses fully the requirement of the work requested.
3. Home Visit
An arranged home visit will be carried out at your convenience and details of work you wish a quote for will be taken.
4. Free Quote
A free quote will be completed and sent to you as soon as possible for you to consider. You will be provided with a contact number for any questions you have. You may also use the contact form on this website? Quoting the provided reference for your quote.
5. Appointment for work to be carried out
Should you wish to use our services an appointment will be made at the earliest opportunity and at your convenience to carry out the work.
Delays will only take place due to:
- The weather (Resin work cannot take place in very wet weather).
- As a result of a request from you.
- If agreed by you after we request it.
All of our work is subject to a 10 year guarantee.
Goods Provided by Pebblemagic Ltd
(i) Our Guarantee is of course subject to reasonable care of your resin surface.
This includes NO DRY STEERING on the resin surface. Dry steering is where vehicle wheels are turned repeatedly whilst stationary.
All goods provided by Pebblemagic Ltd remain the property of Pebblemagic Ltd until the goods are paid in full.